LifeBoard Bangladesh — Privacy Policy

Last Updated: August 13, 2026

LifeBoard Bangladesh values your privacy and is committed to protecting the security and confidentiality of your personal information. This Privacy Policy explains how information provided by you through our website, lifeboardbd.org, and our various services may be collected, used, stored, disclosed, and protected.

By accessing or using our website, registering with us, contacting us, requesting or receiving our services, or providing information to us, you acknowledge that you have read and understood this Privacy Policy and, where applicable, consent to the collection, use, storage, and processing of your information as described below.

1. What Information May We Collect?

When you use our Website or Services, we may collect the following types of information:

Personal Information

We may collect:

Your name and identification-related information;
Mobile phone number;
Email address;
Contact and delivery address;
District, Upazila, or other necessary location information;
Professional, educational, or organizational information, if provided by you;
Information contained in your requests, questions, feedback, complaints, or other communications;
Other information you voluntarily provide during registration or while requesting or receiving our Services.

Service-Related Information

If you request or receive a specific Service from us, we may collect information necessary to provide and manage that Service.

For Healthcare or Health Care Services, health-related information may be collected and stored where necessary, with your consent and in accordance with applicable laws.

Health-related information will be used only for providing, managing, coordinating, communicating about, and maintaining records of the relevant services, and for applicable legal or regulatory purposes.

Technical Information

When you use our Website, certain technical information may be collected automatically, including:

IP address;
Browser type and version;
Device type;
Operating system;
Date and time of access;
Pages, content, or Services visited;
General Website usage activity;
Referral and traffic information;
Cookies and similar technology information.

2. Cookies and Similar Technologies

Our Website may use Cookies and similar technologies to improve your browsing experience and the functionality of our Services.

Cookies may help us to:

Improve Website functionality;
Remember user preferences;
Analyze Website traffic and usage;
Monitor Website performance and security;
Improve the overall user experience.

You can control or disable Cookies through your browser settings. However, disabling Cookies may affect the functionality or availability of certain parts of our Website.

3. How Do We Use Your Information?

We may use your information for the following purposes:

To provide the Services you request;
To communicate with you regarding our Services;
To manage your registration, account, appointments, or service requests;
To operate and manage our Healthcare, Education, Agriculture, Community Development, and other Services;
To respond to your questions, complaints, feedback, or support requests;
To improve our Website, Services, programs, and activities;
To maintain Website and Service security;
To prevent, detect, and address fraud, misuse, or unauthorized activity;
To improve the quality and effectiveness of our programs and Services;
To perform necessary administrative, accounting, and record-keeping activities;
To comply with applicable laws, regulations, legal processes, or governmental requirements.

4. Marketing and Promotional Communications

Where you have provided appropriate consent, we may send you information about our Services, Programs, Events, Offers, campaigns, or other activities through SMS, email, phone calls, WhatsApp, or other communication channels.

You may request to stop receiving promotional communications at any time.

However, we may continue to send important Service-related communications when necessary, including communications relating to appointments, transactions, account security, service updates, or other essential matters.

5. With Whom May We Share Your Information?

LifeBoard Bangladesh does not sell or rent your personal information.

However, where necessary to provide our Services, operate our organization, or comply with legal obligations, your information may be shared on a limited and need-to-know basis with:

Authorized Service Providers;
Technical or IT Service Providers;
Payment or Transaction Service Providers;
Delivery or Logistics Service Providers;
Authorized individuals or organizations involved in providing Healthcare Services, where applicable;
Government authorities, regulatory bodies, courts, law-enforcement agencies, or other legal authorities where disclosure is required or permitted by applicable law.

We take reasonable steps to ensure that third parties use your information only for the purposes for which it has been provided, or as otherwise permitted by applicable law.

6. Payment and Financial Information

If you make a payment or purchase through our Website, information necessary to complete and process the transaction may be collected or processed.

For Card Numbers, Banking Information, or other sensitive payment information, the Privacy Policy and security practices of the relevant Payment Gateway, Bank, or Financial Service Provider may also apply.

LifeBoard Bangladesh will not intentionally use or disclose your payment or financial information for unauthorized purposes.

7. Healthcare Information

When you use Healthcare or Health-related Services provided by LifeBoard Bangladesh, certain personal and health-related information may be required.

Depending on the Service, this information may include:

Patient name;
Age or date of birth, where necessary;
Contact information;
Health-related information;
Medical history;
Service or consultation information;
Appointment and follow-up information;
Relevant healthcare records.

Such information will be used only as necessary to provide and manage Healthcare Services, maintain appropriate records, communicate with you, coordinate relevant services, and comply with applicable legal or regulatory requirements.

We will take reasonable administrative, technical, and organizational measures to protect the confidentiality and security of health-related information.

8. Education and Child-Related Services

When using LifeBoard Bangladesh Education, Early Care, Learning, or Child Development-related Services, we may need to collect certain information about children or students.

Where required by applicable law or the nature of the Service, consent may be obtained from a parent or legal guardian.

Children’s information will be used only for appropriate purposes related to education, care, learning, development, communication, safety, and Service Management.

9. Agriculture and Community Services

For our Agriculture, Community Development, and other social or community activities, we may collect necessary information from participating individuals, farmers, entrepreneurs, beneficiaries, volunteers, or service recipients.

This information may be used for:

Service Delivery;
Project Management;
Communication;
Program administration;
Reporting and documentation;
Monitoring and evaluation;
Improving our activities and Services.

10. Information Security

We strive to implement appropriate administrative, technical, and organizational security measures to protect your Personal Information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.

However, no method of data transmission over the Internet or electronic storage is completely secure.

Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute or 100% security of information transmitted or stored electronically.

11. How Long Do We Keep Your Information?

We may retain your information for as long as reasonably necessary for purposes such as:

Providing and managing our Services;
Meeting legal or regulatory requirements;
Maintaining accounting and transaction records;
Managing complaints, disputes, or legal matters;
Maintaining necessary service and organizational records;
Meeting legitimate operational or organizational requirements.

When information is no longer required, we may securely delete, destroy, anonymize, or otherwise dispose of it, subject to applicable legal, regulatory, and legitimate retention requirements.

12. Your Rights

Subject to applicable law, you may have the right to:

Ask what Personal Information we hold about you;
Request access to your Personal Information;
Request correction of inaccurate or incomplete information;
Request deletion of your information in certain circumstances;
Request restriction of certain processing activities where applicable;
Request that we stop using your information for Direct Marketing;
Ask questions or raise concerns about how your information is collected or used;
Withdraw your consent where processing is based on your consent.

You may contact us regarding requests for access, correction, deletion, restriction, or other Privacy-related matters.

13. Account or Registration Cancellation

You may request to close, cancel, or deactivate your Account or Registration.

However, after an account is closed or cancelled, certain information may continue to be retained for a specified period where required for legal, accounting, security, dispute-resolution, record-keeping, or other legitimate purposes.

14. Third-Party Websites

Our Website may contain links to other Websites, Platforms, Applications, or Services.

If you click on a Third-Party Link, you will be directed to an external service that may have its own Privacy Policy.

LifeBoard Bangladesh does not control and is not responsible for the Privacy Policy, Content, Security, or Data Practices of third-party websites or services.

We recommend reviewing the Privacy Policy of any third-party website before providing personal information.

15. Third-Party Services

We may use certain third-party technologies, platforms, and Service Providers to operate, maintain, secure, and improve our Website and Services.

These may include providers for:

Website Analytics;
Payment Processing;
Communication;
Hosting;
Website Security;
Technical Support;
Service Management; and
Other operational services.

Where necessary, these third parties may have limited access to relevant information in order to perform the services assigned to them.

We expect such Service Providers to handle information responsibly and only for legitimate and authorized purposes.

16. Children’s Privacy

We take the protection of children’s Personal Information seriously.

For Services designed for children, we may obtain consent from a parent or legal guardian where required by applicable law or the nature of the Service.

If we become aware that a child has provided Personal Information in an inappropriate or unauthorized manner, we will take reasonable steps to review the situation and, where appropriate, delete or restrict the use of such information in accordance with applicable laws.

17. Data Deletion Policy

You may request the deletion of your Personal Information or Account Data.

To submit a Data Deletion Request, please contact us using the contact information provided below.

After verifying your request, we may delete, correct, or restrict your information, subject to applicable laws and legitimate data-retention requirements.

Certain information may need to be retained for a specified period for legal, security, accounting, dispute-resolution, record-keeping, or other legitimate purposes.

Where information has been securely deleted or destroyed, it may not be possible to recover it.

18. Changes to This Privacy Policy

LifeBoard Bangladesh may modify, revise, or update this Privacy Policy from time to time when necessary.

Any revised Privacy Policy will become effective when it is published on our Website, unless otherwise stated.

We recommend that you review this Privacy Policy periodically to remain informed about how we collect, use, and protect information.

The “Last Updated” date at the beginning of this Policy indicates when the Policy was most recently revised.

19. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, Personal Information, Data Correction, Data Deletion, or any other Privacy-related matter, please contact us.

LifeBoard Bangladesh

Website: lifeboardbd.org
Email: info@lifeboardbd.org
WhatsApp / Mobile: +880 1533-900597

We value your privacy, trust, and security and strive to handle your information responsibly while providing our Services.

20. Your Consent

By using our Website and Services, you acknowledge that you have read and understood this Privacy Policy and, where consent is legally required, agree to the collection, use, storage, and processing of your information as described in this Policy.

If you do not agree with this Privacy Policy, please discontinue use of our Website and Services where applicable.

LifeBoard Bangladesh — Serving Humanity | Healthcare • Education • Agriculture • Community Development

Website: lifeboardbd.org

LIFEBOARD Service